At EnviroServe Technologies Pvt. Ltd., we are fully committed to protecting your privacy and ensuring that your personal data is handled with the highest level of responsibility and care. We understand that there may be circumstances where you wish to delete your account. This policy outlines the steps, process, and implications related to account deletion to ensure complete transparency.

Account Deletion Process

To request deletion of your account with EnviroServe, please follow the steps below to ensure smooth processing:

📧 Email Request

Send an email to our support team at info@envireserve.in using the email address associated with your EnviroServe account.

📝 Include Details

Please mention your registered name and, if possible, a brief reason for your deletion request. Sharing your feedback helps us enhance our services, but providing a reason is optional.

🔐 Identity Verification

For your security, our support team will verify your identity. You may be asked to confirm account details or share additional verification before we proceed with deletion.

⏳ Processing Time

Once verified, your account will be permanently deleted within 7 business days. You will receive an email confirmation after successful deletion.

Data Removal Upon Deletion

After account deletion, the following data will be permanently erased from our servers:

• ✅ Profile Data: Name, contact info, and profile image

• ✅ Service Usage History: Records related to your interactions with our platform

• ✅ Uploaded Files or Documents: Any content submitted during your use of the services

Transaction Records & Legal Compliance

Please note:

• 🧾 Financial Records: Certain transaction data (invoices, payments, receipts) will be retained as required by law for auditing, accounting, and regulatory compliance.

• 📊 Anonymized Data: We may retain non-personal, anonymized data for analytical and operational improvements. This data is not linked to your identity.

Impact of Account Deletion

Before proceeding, kindly review these implications:

• ❌ Permanent Action: Account deletion is irreversible. You will lose access to all past data and activities.

• 🛑 Service Termination: Ongoing services, pending requests, or communications will be automatically canceled.

• ✉️ Message History: All conversations or shared files with other users or the EnviroServe team will be deleted.

Re-registration

You may re-register on EnviroServe at any time. However, your previous data, history, or content will not be recoverable. A new registration will be treated as a fresh user profile.

Need Assistance?

We’re here to support you. For any help related to account deletion or anything else, feel free to contact us:

📧 Email: info@envireserve.in
📞 Toll-Free: 1800 309 9943
📱 Mobile: +91 9953884351
☎️ Landline: 011-43510683
🏢 Address: #3675, Netaji Subhash Marg, Daryaganj, New Delhi – 110002, India
🌐 Website: www.envireserve.in

Thank you for being a part of EnviroServe.
Your trust is important to us, and we remain dedicated to offering transparent, reliable, and sustainable services.